What Can Brown Do For You? Redux…

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March 6, 2012 by esarsea

My fellow BS’er Bill gave me some good-natured (and deserved) teasing the other day as a result of my recent What Can Brown Do For You? post. 

Well, I guess we had this coming…

Several weeks ago my wife placed an online order for some new shoes, to be shipped to the elementary school where she works. Imagine her surprise today when my wife received an email from a man named Mark Craig who lives in Canada. Seems he received my wife’s shoes, in a package with a UPS-generated shipping label, showing his name and address. He had opened the package and found my wife’s name and address on the enclosed paperwork, Google’d the school name, found my wife’s email address, and sent her the note.

Out of curiosity, when she emailed Mark back, she asked him if there was an original mailing label under the one directing the package to him. She asked if there was a label that showed her name and address. He responded yes, there was such a label in place. 

So this time UPS didn’t just redirect a package to a different woman’s name, at a different address, in a different city 60 miles away. This time they changed the address label from a woman’s name to a man’s name – and shipped it to a different country.

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